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Director of Patient Safety

Job ID:

Not Applicable

Full/Part Time:
Full Time

Aurora Baycare Med Ctr –
Green Bay, WI 54311

Benefits Eligible:

Hours / bi-weekly pay period:

Leads the implementation of a robust and complex patient safety program at multiple sites, including large complex teaching hospitals, community hospitals, and medical group locations. Provides in-depth analysis and evaluation of highly confidential data to identify clinical risk reduction opportunities. Works closely with their site’s executive leadership teams, site directors, managers as well as the front line, and the multi-specialty medical staff. Collaborates with other key divisions within the organization, including Risk Management, Quality, Supply Chain, IT and Clinical Engineering, etc.. Managers of Patient Safety at the smaller hospital sites will report directly to the Regional Director. Regional Directors will be responsible for ensuring consistency of the safety program of the hospitals within their scope and provide education on relevant patient safety topics.

Effectively facilitates implementation of site’s patient safety program including leadership and front line tools that promote reliability. These include but are not limited to daily huddle, safety recognition, just culture, safety coach programs, physician champion programs among others.

Leads the High Reliability Unit program at their home site, and assists at other sites within their region, which includes facilitating selection and training of safety coaches, leads coach training, ensuring training of all associates within the unit, launch of projects to solve local safety issues, and ensures a strong sustainment program is in place.

Coordinates safety efforts though inter-site engagement to ensure alignment of Advocate’s culture of high reliability and progress related to implementation of the patient safety strategic plan.

Aligns efforts with leaders from all departments, clinical and non-clinical, including the medical staff at each site within their region, and with regional and PSA leaders.

Communicates and presents regularly to region, PSA and site executive teams around the occurrence of serious safety events, and status of the site safety program.

Ensures the timely investigation of all serious safety events by conducting root cause analysis and use of other investigative tools.

Identifies and oversees implementation of corrective actions to reduce risk in the organization, specifically identifying those that have system implications for risk reduction.

Selection, training and development of Patient Safety Managers and Safety Specialists within their scope of responsibility.Reviews safety events entered daily into the reporting system , analyzes patient safety data on a regular basis to identify strengths, opportunities for improvement, trends and actionable items to advance site culture.

Collaborates with sites medical education leaders to implement a robust patient safety program for residents and medical student to ensure successful compliance with the Clinical Learning Environment Regulations (CLER) issued by the national organization for graduate medical education.

Regularly provides education to associates, physicians and residents at all levels of the organization on topics related to safety and high reliability.

Licenses & Certifications

Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS).


Bachelor’s Degree in Nursing, or

Bachelor’s Degree in Allied Health, or

Bachelor’s Degree in Health Care Administration or related field.

Required Functional Experience

Typically requires 7 years of experience in the delivery of clinical care in nursing or allied health, patient safety that includes 3 years in a leadership role.

Knowledge, Skills & Abilities

Demonstrated knowledge in the field of patient safety, including at a minimum, topics of human error, cultural change, process design, event analysis, fair and just approach, disclosure, risk assessment and mitigation, and human factors.Skilled in the use of analytical tools including RCA, ACA, FMEA and PDSA.Experience in data management, including collection, display, analysis and utilization to drive change.Demonstrates knowledge of key topics and trends emerging in the field of patient safety.Demonstrates self-directed, results-oriented and creative approach to organizational change.Exceptional communication skills sufficient to interact with all levels of associates and medical staff, front line through senior executives and the board.Demonstrates results in their ability to lead others through influence.Dynamic presentation skills in small and large group settings.Experienced in leading teams.Able to handle managing multiple priorities, and the ability to change course when unanticipated events arise.Experience in project management and process improvement.Demonstrates emotional intelligence when handling highly sensitive information on patient harm, and in engaging in conversations with team members on reactions to error.

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Leadership at Advocate Aurora

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    Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique – from our age and the color of our skin, to our abilities and the things we believe in. We know that empowering our differences inspires creativity that leads to innovative solutions – for our team members, consumers and communities. And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs. By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive and our business can grow. As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.