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Administrative Director – Advanced Practice Clinician – APC

Job ID:
R38087

Shift:
1st

Full/Part Time:
Full_time

Location:

750 W Virginia St
Milwaukee, WI 53204

0000
Allenton, WI 53002

Benefits Eligible:
Yes

Hours Per Week:
40

Schedule Details/Additional Information:
Typical hours of Monday through Friday, 8A-5P. This position will include remote work opportunity with travel onsite as required to meet obligations of the position.

MAJOR RESPONSIBILTIES

  • Leads, develops, and executes the Department of APC non-clinical/business projects/programs, performance dashboard, Department. strategic action planning and monitoring, and associated non-clinical/business functions in the APC Dept.
  • Consults and collaborates with stakeholders to assess, design, implement, monitor, and improve programs, processes, and care models related to Advanced Practice Clinicians (APCs) resulting in top decile clinical quality, operational, and human capital outcomes.
  • Partners within and across Departments to provide leadership, expertise, and insight for recommended best practices and optimization of APC practice and processes through practice and data interpretation, tools, and alignment with key performance indicators.  Such stakeholders include, but are not limited to: Clinician Services, Operations, Service Lines, Human Resources, Strategy, Center for Health Information Services (CHIS), Quality, Medical Staff Affairs, Credentialing, Legal and Compliance.
  • Maintains current and in-depth knowledge of a rapidly changing health care environment and associated APC trends.  Strategically integrates this knowledge leading to effective action, results, and innovation around APC utilization and workforce maximization. Uses this expertise and partnership to consult, advise and modify strategies, processes, and programs to enhance performance.
  • Utilizes AAH tools, principles, and management system to manage action plans, document and monitor timelines and deliverables, resolve risks and barriers, and achieve goals.
  • Prepares, presents, and interprets data, communicates complex ideas, and delivers reports and presentations to executives and other stakeholders.
  • Establishes Advocate Aurora Health as a national workplace employer of choice for APCs and exemplar in APC performance excellence in delivering safe, high quality, cost effective, transformational care delivery.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

  • Bachelor’s Degree in Business, Healthcare Administration, Project Management, Healthcare Economics, Health Systems Engineering, Operations Management, or related field.

Experience Required:

  • Typically requires 10 years of progressive leadership experience in a complex, matrixed environment.
  • Preparation in one or more of the following are desired: healthcare administration, healthcare economics, strategy, project/program management, health care consulting, practice management, health systems engineering, process improvement, LEAN or other management systems. 
  • Ideal candidates possess strong aptitude in partnering across departments including HR, Finance, Service Lines, Operations and Clinical Leadership to deliver on results including quality/safety, financial, human capitol, and care model delivery.

KNOLWEDGE, SKILLS AND ABILITIES REQUIRED

  • Cross functional collaboration: proven customer service skills with ability to collaborate, engage and interact across all levels of the organization and maneuver across different organizational entities, matrixes, disciplines, departments, and settings (inpatient, outpatient, etc.).
  • Communication: ability to effectively generate professional, clear, written, and verbal presentations and documents for varied audiences.
  • Consultation and facilitation: strong ability to consult, design or conduct study/analyses to develop and/or partner to implement solutions with stakeholders.
  • Data and analytics: proficient in Excel. Ability to construct, utilize, interpret, summarize, and translate data to drive decision-making and improvement.
  • Project, program, and process management: ability to manage projects with multiple stakeholders through structured processes and tools, assuring timely delivery of outcomes.
  • Clinical operations and finance: knowledgeable in operational and financial metrics used in measuring performance and productivity of clinicians and practices.
  • Process improvement: knowledgeable in lean management systems and/or process improvement frameworks and methodology.
  • Strategic thinking and execution: ability to translate strategies and goals into the design and implementation of tangible results, programs, and processes.
  • Health systems: knowledge of health care and health care dynamics within an integrated health care delivery system.

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Operations at Advocate Aurora

Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique – from our age and the color of our skin, to our abilities and the things we believe in. We know that empowering our differences inspires creativity that leads to innovative solutions – for our team members, consumers and communities. And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs. By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive and our business can grow. As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.