Lead Imaging Assistant

• Acts as a resource to employees and students, which includes training/orienting, providing day-to-day work direction, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues.
• Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, providing performance feedback, resolution of employee concerns, and employee morale.
• Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes. Identifies performance improvement opportunities within the department and facilitates change. Monitors inventory levels, labor productivity and assist with managing department resources.
• Serves as a technical resource, role model and/or preceptor for students and staff. Facilitates clinical problem solving and collaborates with other departments across the system to provide education on managing patients after procedures and any other imaging department processes and procedures.
• Greets patients and visitors and responds to routine requests for information, reports or film loans. Promptly answers telephone, screens calls, schedules patient appointments, and takes messages. Assists patient in preparation for exam and transferring patients to and from exam rooms. Provides basic instruction to patients regarding routine procedures, i.e. changing clothes, position for exams, etc.
• Uses radiology computer systems to generate requisitions, check schedules, and obtain pertinent patient information. Organizes and prepares exam rooms and work areas, including cleaning, stocking, ordering supplies, and maintaining equipment.
• Provides radiology reports and/or radiographic images to staff, physicians, patients and/or family upon request. Files, retrieves, and releases health information records and films. Compiles film jackets/discs and completes required forms/documentation.
• Documents requested information and promptly communicates observations, concerns, and needs of the patient with physicians and other members of the health care team.
• Transports patients between departments and escorts patients, families, and visitors as needed.
• Completes routine maintenance and quality monitoring of imaging equipment using appropriate technique when cleaning, sterilizing and caring for instruments and other equipment.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required.

Education Required:

• High School Graduate.

Experience Required:

• Typically requires 3 years of experience in clerical/administrative support and/or in providing leadership.

Knowledge, Skills & Abilities Required:

• Demonstrated leadership skills such as delegation, team building and decision making.
• Excellent communication and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Excellent customer service and organizational skills.
• Intermediate computer skills including experience in using computer applications/systems and electronic mail.
• Must be able to follow directions and work well both independently and with technologists, physicians, and patients.
• Demonstrated project coordination skills.
• Ability to work in a fast paced environment with a strong attention to detail and accuracy.
• Maintains confidentiality at all times.

Physical Requirements and Working Conditions:

• Must sit, stand, walk, lift, squat, bend, twist and reach above the shoulders throughout the workday.
• Must be able to:
• lift up to 50 lbs. from floor to waist.
• lift up to 20 lbs. over the head.
• carry up to 40 lbs. a reasonable distance.
• Must be able to:
• push/pull with 30 lbs. of force.
• perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with the ability to use fine hand manipulation skills for procedures or other functions.
• May be exposed to the following hazards on a frequent basis: mechanical, radiation, and electrical as well as blood and body fluids; therefore, protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.