Cancer National Service Line Program Manager
Job ID:
R252777
Shift:
1st
Full/Part Time:
Full_time
Pay Range:
$33.05 – $49.60
Location:
AAO Milwaukee – 750 W Virginia St
Milwaukee, WI 53204
Benefits Eligible:
Yes
Hours Per Week:
40
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc); please ask a Recruiter for more information during an interview.
Schedule Details/Additional Information:
This role serves as a key operational partner to leadership, reporting directly to the Administrative Vice President and working closely with the Clinical Vice President to support the execution of strategic priorities. The Manager translates direction into day-to-day operational plans, ensuring alignment across the cancer national service line at the divisional level.
The Manager collaborates with clinical and administrative leaders to support service line performance, advance process improvements, and maintain efficient, coordinated operations across teams. This role plays a critical part in fostering a responsive, high-functioning environment that can effectively adapt to evolving patient care and business needs.
- Establishes, monitors, and presents opportunities for improvement of KPIs; Analyzes quantitative and qualitative data to generate actionable insights, build business cases, and support executive decision-making.
- Provides support to service line governance structures and forums including preparing of agendas, decks, gathering of data and ensuring divisional VPs and key stakeholders are prepared appropriately.
- Tracks action plans, corrective actions for improved clinical operations and measures for assigned project team.
Requirements Incumbent must be willing to travel, including some limited overnight travel across Division.Hybrid role- need to have regular presence in our Milwaukee business office.Core Competencies
- Strategic Thinking & Execution
- Organizational Design & Effectiveness
- Operational and Programmatic Excellence
- Change Management and Leadership
- Stakeholder Engagement & Influence
- Data-Driven Decision Making; Data Analysis
- Continuous Improvement Methodologies
- Financial & Business Acumen
- Strong preference to candidates with minimum education of a bachelor's degree in business or healthcare administration or related field.
EDUCATION/EXPERIENCE: Bachelor's degree and three years of relevant experience or equivalent combination. Master's degree in Health Administration, Business Administration or related field preferred. Three years' experience in project management, program management development, administration or supervisory experience required.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS:
- Manages and oversees the planning, implementation, coordination and evaluation of major projects. Assumes major responsibility for coordinating the successful and timely completion of the tasks within projects.
- Manages and/or implements all operational policies and procedures related to the functioning of the program.
- Prepares periodic analyses and reports reflecting progress and trends of on-going projects/programs. Identifies and anticipates potential issues and risks. Makes suggestions for improvement and implements as appropriate.
- Tracks, evaluates, and interprets collected financial data. Manages the preparation of progress reports and quality control monitoring. Participates in the analysis of study data and the writing of sponsor progress and financial reports. Drafts financial, statistical, narrative, and/or other reports as requested. Makes recommendations based on these findings.
- Assists in the administration of the departmental budget by tracking expenditures and performing other financial tasks. Verifies deduction authorizations to ensure correct input.
- Assumes responsibility for the outcome of the program(s). Assists and supervises support personnel. Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives.
- Provides guidance to others. Designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects.
- Serves as the program liaison, spokesperson and representative.
- Arranges, implements, and facilitates team meetings to achieve results. Attends meetings with appropriate staff and faculty as necessary to provide and gather information. Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
- Ensures that all aspects of the projects are conducted in accordance to the sponsor requirements, study contract and timelines.
- Ensures compliance with institutional and sponsor regulations and guidelines.
KILLS/QUALIFICATIONS:
Excellent oral and written communication skills
Previous supervisory experience
Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams
Strong analytical and critical thinking skills
Strong PC background in computer spreadsheets systems and presentation packages
Skilled problem solver who can work independently
Ability to manage special projects, work under pressure, meet deadlines
Customer service orientation
Strong presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele
WORK ENVIRONMENT:
Clean, well-lit, comfortable office setting
PHYSICAL REQUIREMENTS:
0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with armsXFinger and hand dexterityXTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximumX50 lbs. maximumX100 lbs. maximum
Aurora Health Care is the largest health system in Wisconsin and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. The state’s largest private employer, the system serves patients across 17 hospitals, more than 70 pharmacies and more than 150 sites of care. Aurora Health Care, in addition to Advocate Health Care in Illinois and Atrium Health in the Carolinas, Georgia and Alabama, is now part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.