Manager, Revenue Cycle Technology/Robotic Process Automation – Remote

Major Responsibilities:

• Develops and implements revenue cycle quality programs to achieve targets and provide measurements related to Advocate Aurora Health’s revenue cycle strategies.
• Researches, establishes, and evaluates revenue cycle key performance indicators and provides clear guidance on core measures.
• Provides tools and training for leaders and team members to assist in them in understanding and executing on quality expectations.
• Engages and collaborates with key, multidisciplinary leaders and teams throughout the organization to positively impact revenue cycle quality and applications for the purpose of enhancing the organization’s financial performance and the patient experience.
• Analyzes data and trends and makes data-driven recommendations that promote revenue cycle quality, operational efficiency, and patient safety and satisfaction.
• Oversees the development, delivery, and maintenance of assigned revenue cycle software applications to ensure alignment with project and operational plans.
• Serves as a liaison between revenue cycle operations, revenue cycle Health Information Technology, system users, and vendors.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization’s Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Aurora's business.
• Identifies and administers certification requirements for applicable team members.

Knowledge, Skills & Abilities Required:

• Excellent verbal and written communication skills. Proven skills in working effectively with multiple departments and matrix organizational structures. Strong ability to influence and develop others in order to move toward common goals and outcomes. Expert knowledge of metrics utilized to measure revenue cycle quality and processes. Strong organizational skills and the ability to work effectively with moderate guidance or direction. Effective critical thinking, creativity, problem-solving, and decision-making skills. Possesses and applies knowledge of key technology solutions, business drivers, and the factors that maximize area performance Advanced knowledge of best practice revenue cycle business processes and the technologies that support them. Ability to lead a diverse group of team members, including managing through difficult situations, valuing differences, and leveraging strengths.
• None Required.

Physicial Requirements and Working Conditions:

• Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Exposed to a normal office environment. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.