Manager Pre-Post, PACU

Major Responsibilities:

• Achievement of synergistic outcomes through a team approach to the management of peri anesthesia services
  • Provide information and problem-solving skills within respective area of process ownership (i.e., staff operations, clinical continuity and outcomes.) • Demonstrating effective communication skills to establish and foster team relationships which promote outcomes that improve and enhance surgical services. • Making and supporting team decisions through individual behaviors and process management that support team directions over individual interests. • Establishing team priorities and goals based on objectives, goals, tactics and strategies of the division, organization and system at large. • Utilizing continuous quality improvement methods and models as the process for team outcome achievement. • Acting on behalf of team members in their absence to support consistency of processes.
  • Promote a customer-driven culture through team strategies anchored in continuous quality improvement by: • Supporting behaviors reflective of Advocate’s values. • Addressing quality, efficiency and continuity of perioperative care for patients and family across the service. • Assuring that staff operations are consistent with a customer-driven culture, to meet and exceed the expectations of our customers. • Utilizing customer feedback as the basis of planning, continuous quality improvement measures by embracing complaints as opportunities. • Responding to immediate customer needs and expectations, involving respective staff in the development and implementation of the solution. • Obtaining outcome measures on customer-focused data sources that indicate processes are in control and improving. • Utilizing resources such as the public relations department to meet customer informational needs
  • Operationalize team cohesiveness when working with all staff members who provide perioperative services by: • Practicing leadership behaviors through role-modeling, coaching and mentoring. • Displaying problem-solving, decision-making, decision-sharing and conflict resolution behaviors when interacting with staff. • Addressing collectively, the resource needs of the staff in each respective process ownership area to improve operations and support staff morale. • Working with staff on all three shifts for the purpose of assessing and evaluating staff compliance and needs related to team strategies and areas of process ownership
• Ownership of processes affecting clinical continuity, patient care outcomes, and staff education within and across all clinical surgical patient care areas.
  • Measures that address customer engagement, staff Perform ongoing assessment of clinical processes and their subcomponents. • Design improved processes that enhance value added activities while minimizing quantity of process steps. • Evaluate effectiveness and efficiency of processes designed through outcome and financial issues. • Communicating existing and redesigned clinical processes and their effectiveness to team members and staff through informal and formal reporting mechanisms. • Addressing appropriateness and efficiency of clinical processes across each clinical area which affect patient care outcomes and customer service including, but not limited to: – Preoperative preparation. – Transportation of patients. – Information to family. – Preparation of anesthesia block supplies. -Scheduling start times, – Processing of nursing documentation. – Inter and intra unit communication systems regarding patient care. • Structuring the clinical environment and the processes within clinical care demands to meet regulatory requirements and clinical care demands. • Involvement in hospital wide and division wide programs affecting clinical quality and outcomes.
  • Serve as the liaison to other departments and units regarding issues of perianesthesia continuity and clinical effectiveness and efficiency by formal and informal interaction with such areas as: • Outpatient day surgery • Outpatient PACU • Department of Anesthesiology • Inpatient surgical services* Inpatient Units caring for perioperative patients (surgical, orthopedics, etc.) • Cancer Institute* Neuroscience Institute* Bone and Joint Institute* Heart and Vascular Institute* All other outpatient departments.
  • Promote patient/visitor safety practices and management of risk through activities with: • Patients • Staff • Epidemiology • Auxillary • Religion and Health • Biomedical engineering • Facilities • Risk Management • Human Resources
• C. Promotion of own professional development within the areas of leadership, teamwork, clinical continuity and outcomes based on education, information and feedback.
  • Act on feedback from a variety of sources to correct and improve individual performance.
  • Utilize peer review process, developmental planning, annual goal setting, and performance review mechanism target and document individual progress on at least an annual basis.
  •  Interact with peers within and across structural boundaries to promote network development (e.g., forums, councils, C.Q.I. teams, hospital management group, division and department meetings.)
  • Perform methodologies learned at internal and corporate educational sessions relevant to own accountabilities and activities (i.e., leadership, teamwork and clinical continuity and outcomes).
  •  Attend, independently, at least one external educational session that promotes leadership expertise in the area of perioperative clinical continuity and outcomes.
  • Maintain a membership in at least one professional organization annually.
  •  Demonstrate actions in stressful, critical or difficult situation that exemplifies a professional and competent demeanor.
  • Demonstrate initiative to establish realistic and measurable self-improvement goals based on performance feedback and own developmental needs related to areas of job requirements and process ownership
  •     9)Meet with Director at least monthly to apprise the current status and individual performance in area of process ownership to: • Demonstrate achieved results. • Display outcome measures of activities in progress. • Present alternative solutions when progress is affected.

Licensure:

• Nurse, Registered (RN) State of Illinois

Education/Experience Required:

• Bachelor's Degree in Nursing (BSN) and Masters Degree any field OR Bachelors Degree any field with a Master's Degree in Nursing (MSN) required
• 2+ years of previous management experience focused in pre/post surgical, PACU.
• 4+ years of clinical RN experience with 2 years in pre/post surgical, PACU.

Knowledge, Skills & Abilities Required:

• Ability to staff in pre/post or PACU areas
• Strong organization, planning and delegation skills.