Communication Operator / Part Time
Job ID:
R117306
Shift:
2nd
Full/Part Time:
Part_time
Location:
Aurora St Lukes Medical Center – 2900 W Oklahoma Ave
Milwaukee, WI 53215
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
Week 1: Monday, Friday, and Saturday 2:30pm – 11:00pmWeek 2: Sunday and Friday 2:30pm – 11:00pm
Operates various systems to support and coordinate call handling and placement, paging, alarm, and emergency condition responses.
Responds to and operates multi-function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations.
Provides an expeditious communication link between in-house and on-call personnel, patients, and caregivers in routine, urgent, and emergent medical and non-medical conditions, through the use of information binders, on-call schedules, personnel lists, hospital safety procedures, and relevant department policies and procedures.
Provides and arranges for the repair of pocket pagers, patient room telephones, and "special needs" patient telephones.
Maintains current knowledge of department and Medical Center policies and procedures, computer and hard copy files of all physician key personnel and on-call personnel, and information through continuous review of bulletin board postings, department handouts and memos, and attendance at staff and other relevant meetings.
Scheduled Hours
Hours 1200-1800 Week 1: Monday, Tuesday, Wednesday, and Saturday Week 2:Sunday, Thursday, Friday + holiday rotation
Flexibility needed to cover earlier or later as needed
Licenses & Certifications
None Required.
Degrees
High School Graduate.
Required Functional Experience
No experience required
Knowledge, Skills & Abilities
Excellent verbal communication skills essential. Flexibility to work weekends and holidays and, occasionally, a variety of shifts.
Aurora Health Care is the largest health system in Wisconsin and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. The state’s largest private employer, the system serves patients across 17 hospitals, more than 70 pharmacies and more than 150 sites of care. Aurora Health Care, in addition to Advocate Health Care in Illinois and Atrium Health in the Carolinas, Georgia and Alabama, is now part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
