Clin Informatics Consultant

• Works in partnership within interdisciplinary teams and system governance groups to identify opportunities for optimization, technical improvements and integrated workflows. Determines needs based on evidence-based practice, regulatory requirements, quality initiatives, and business critical needs.
• Develops and maintains partnerships with key service area/region/location leaders to improve outcomes, operations and regulatory preparedness.
• Participates in review of effectiveness of clinical applications and systems. Recommends new applications design modifications to enhance clinical operations to support successful implementation, administration, and documentation of new and/or existing clinical applications and workflows.
• Champions established standardized best practice workflows, processes, and clinical content to ensure alignment across all sites/departments to support improved quality and patient safety outcomes. Implements mitigation steps when necessary.
• Performs advanced troubleshooting, support, and complex issue resolution, when able, independently and in conjunction with information systems and other partnering departments. Escalates more complicated issues as appropriate.
• Delivers education, training, and support to ensure the successful adoption of clinical systems into patient care processes and workflows utilizing a competency-based approach. Evaluates training effectiveness and recommends modification to training accordingly. Applies knowledge of policies and clinical resources when delivering ongoing education and training.
• Conducts complex clinical operational/technical workflow analysis and needs assessment to formulate practical outcomes. Recommends solutions aligning information technology with practical business initiatives.
• Serves as a EHR subject matter expert in all aspects and phases of the clinical information system life cycle.
• Coordinates and may lead local, departmental, or focused projects and related deliverables.
• Serves as a resource to colleagues and coaches to develop specific skills.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor’s Degree in Nursing, or
• Bachelor’s Degree in Occupational Therapy, or
• Bachelor’s Degree in Physical Therapy, or
• Bachelor’s Degree in Speech Pathology, or
• Bachelor’s Degree in Health Care Administration, or
• Bachelor’s Degree (or equivalent knowledge) in Information Technology or related field.

Experience Required:

• Typically requires 5 years of experience in clinical/healthcare experience and/or clinical workflows with related clinical informatics, clinical education, clinical information systems, and process improvement experience.

Knowledge, Skills & Abilities Required:

• Current licensure or certification in the areas or function supported may be required.
• Maintains compliance with adopted standards (e.g. DNV, ISO 9001, Magnet, etc.).
• Maintains demonstrated understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users (clinicians/providers).
• Knowledge of clinical application software and network software.
• Proficient in the Microsoft Office Suite (Word, PowerPoint, Excel, Access) or similar products.
• Demonstrated ability to adhere to project timelines, deliver on project tasks and participate in project outcome discussions.
• Experience analyzing and translating into design end-user needs/requirements making recommendations on system specification solutions.
• Experience working with clinical and technical customers, peers and management, demonstrated success in building and fostering positive relationships with physicians, nurses and other clinical team members.
• Knowledge and adherence to HIPPA (Health Insurance and Accountability Act) regulations related to information security and confidentiality.
• Strong presentation skills.
• Skilled in multi-tasking and can independently prioritize work assignments.
• Ability to engage leadership in collaborative planning and implementation strategies and resources.

Physical Requirements and Working Conditions:

• Travel between AAH sites, as well as out of town travel as required.
• Flexibility with scheduling, including off shifts and weekend is required.
• May assume on-call responsibilities that require business critical and/or emergent clinical informatics support and/or EHR education involvement.
• Required to work independently and independently, with remote/virtual work as times, therefore, routinely and consistently available by phone and/or online (MS Teams, Skype, etc.).
• Lifting restrictions, walking restrictions, patient care specifics.
• Position requires physical rounding on key stakeholders, ability to walk for extensive periods of time to all physical areas of the hospital, HOD, and/or clinic. Lifting, reaching, and bending throughout the day may also be required as assisting key stakeholders.
• Exposed to patient care areas, therefore, personal protective equipment most by worn per AAH policy.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.