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Epic Community Connect Project Advisor

Job ID:
R131650

Shift:
1st

Full/Part Time:
Full_time

Location:

Rolling Meadows, IL – 1701 Golf Rd
Rolling Meadows, IL 60008

Benefits Eligible:
Yes

Hours Per Week:
40

Schedule Details/Additional Information:
M-F day shift with occasional nights and weekends during implementation waves. Local travel to physician offices will be required.

Purpose:

The Implementation Advisor Jr is directly involved in the support of the Epic Connect Program guiding the practices through all phases of the Implementation Program for assigned providers and practices.

Responsible for management and quality of the ECC implementation program leveraging the standard project planning methodology customer satisfaction and serves as a communication liaison for assigned practices.

Accountabilities:

Establishes a relationship with the assigned practices to ensure the full potential and benefits of the EC Community Connect Program. Documents milestone completion for readiness workflow analysis testing training go-live and transition to post-live support. Ensures that all risks/issues are identified and resolved or escalated per service level requirements for each practice site assigned. Serves as a liaison between practice and HIT Epic build team. Conducts needs assessment and gap analysis of current and future state workflows. Collaborates with training team regarding training scheduling completion of training curriculum and need for remedial training or increased support needs. Provides a weekly summary status report to Manager EC Program and practice champions.

Position Requirements: Education Required: Bachelors degree or equivalent knowledge) in Health Care Administration or related field.

Experience Required: Typically requires 2+ years of experience in EHR implementation support.

Knowledge Skills and Abilities Required:

Broad knowledge and competency in Electronic Health Records Epic preferred. Workflow knowledge in ambulatory care / provider practice settings. Demonstrated project management experience and systems implementation in healthcare setting ambulatory care preferred. Excellent written and spoken communication skills. Ability to be flexible with multiple tasks .Establishes good working relationships with physicians and practice staff.24×7 on-call support rotation. Ability to be flexible with multiple tasks. Proficient is MS Office suite

Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.