Manager of Facility Operations

• Manages and oversees the planning, operation, repair, and maintenance of heating / cooling, power plant, electrical, emergency power, fire protection systems, plumbing, grounds and carpentry.
• Identifies and recommends changes and improvements in the physical plant to be consistent with appropriate codes and authorities to ensure safe operation.
• Ensures compliance in conjunction with Safety Officer, federal, state, and local regulatory and accrediting agency standards and guidelines for facilities operations.
• Coordinates construction, remodeling and renovation projects to include managing and communicating scheduled utility interruptions, and ensuring that contractual provisions and construction schedules are met, satisfy standards of Advocate Aurora Health and government regulations and codes.
• Ensures utility systems and equipment are adequate to support the health care services that are being provided and that utility system redundancy plans and emergency procedures are developed and implemented in event of failure.
• Manages Facilities Operations quality improvement through established performance indicators utilizing a computerized maintenance management system (CMMS). Generates reports from CMMS including labor productivity, work order response times and proactive verse reactive work order completion rates.
• Plans, develops, executes and monitors preventative maintenance programs throughout the facility. Directs programs to maintain building and equipment for optimum economic and performance benefits.
• Develops and updates policies, procedures, and practices to improve the operational effectiveness and safety of the department.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization’s Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization’s business.

Licensure, Registration, and/or Certification Required:

• Health Care Facility Manager (CHFM) certification issued by the American Hospital Association (AHA) needs to be obtained within 1 year, or
• Health Care Compliance (CHC) certification issued by the Compliance Certification Board (CCB) needs to be obtained within 1 year.

Education Required:

• Bachelor’s Degree in Engineering or related field.

Experience Required:

• Typically requires 5 years of experience in plant or facilities operations. Includes 1 year of supervisory experience in mechanical and electrical engineering, and / or HVAC.

Knowledge, Skills & Abilities Required:

• Advanced knowledge of applicable codes / regulations pertaining to assigned equipment and operations.
• Advanced knowledge and demonstrated proficiency in electricity, plumbing, HVAC, steam fitting, soldering, carpentry, fabricating and groundskeeping.
• Intermediate computer skills.
• Excellent communication, organization, prioritization and time management skills.
• Knowledge of healthcare building construction.
• Strong desire to help people specifically with patient interactions.
• Ability to mentor other Team Members in their area of expertise.

Physical Requirements and Working Conditions:

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.