Patient Access Rep I – Outpatient PT
Job ID:
R133984
Shift:
1st
Full/Part Time:
Part_time
Pay Range:
$20.05 – $30.05
Location:
Advocate Good Samaritan Hospital – 3815 Highland Ave
Downers Grove, IL 60515
Benefits Eligible:
Yes
Hours Per Week:
24
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Schedule Details/Additional Information:
Outpatient Registration South Downers Immediate CareFirst Week: Monday 11:00-7:30p, Thursday and Friday 9:30-6pSecond Week: Tuesday 11:00-7:30p, Wednesday 9:30-6p, Saturday 7:30-4pWeekend rotation requiredHoliday rotation required
Position Requirements:
The Patient Access Representative provides a range of services required to complete the registration activities of scheduled and walk-in patients seeking services in a variety of hospital inpatient and outpatient settings including but not limited to the emergency room diagnostic testing and procedures and admissions to nursing units.
Assist patients from time of presenting for care until hand-off to clinical staff for services.
Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our `AIDET` standards.
When creating new registrations for walk-in patients responsible for the identifying insurance coverage the benefits available patient out-of-pocket expenses and collecting co-insurance and co-payments.
Responsible for security authorization and precertification of inpatient and outpatient services.
Responsible the pre-registration and registration accuracy.
Participates in departmental team building activities and in services and other miscellaneous duties as assigned by leader.
Required Qualifications:
High School Diploma with 1 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office insurance office hospitality or call center (any industry).
Intermediate math skills acquired through classroom work or through work experience.
Typing 25 WPM.
Basic understanding of web-based systems proficiency in data entry.
Ability to prioritize duties.
Administrative Support at Advocate Aurora
Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
