Patient Service Rep- Full Time-Oncology Hematology
Job ID:
R137067
Shift:
1st
Full/Part Time:
Full_time
Pay Range:
$19.10 – $28.60
Location:
Park Ridge, IL – 1700 Luther Ln
Park Ridge, IL 60068
Benefits Eligible:
Yes
Hours Per Week:
40
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Schedule Details/Additional Information:
Location address has changed1875 DempsterParkside BuildingSuite 210Park Ridge, IL 60068
Address:1700 Luther Lane 2nd floor Park Ridge.
Hours: 8:30am-5pm Monday-Friday
No weekends & No Holidays
Position Requirements:High school diploma or equivalent.1~2 years in a medical setting or equivalent.2~3 years of customer service experience in a high volume multiple task high stress environment.Experience handling difficult callers customers and patients.Basic knowledge of managed care and commercial insurance.Basic knowledge of medical terminology and billing and coding practices.Excellent communication and customer service skills.Demonstrates excellent ability to establish and maintain effective personal relationships.Comprehensive ability to conceptualize and follow office policies and procedures.Ability to handle stressful situations.Able to function in a high~volume multiple task environment producing quality work.Able to work independently and problem solve.Strong interpersonal and telephone communication skills.Solid PC skills.Working knowledge of automated appointment schedulingDemonstrates tact and good judgment.Mature motivated decisive and flexible.Professional demeanor.Ability to work in a diverse professional and patient population.Ability to work under stressful conditions and with demanding customers.Occasional evenings and weekends.Bilingual in Spanish preferredIf position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds or when patient is unable to assist with the lift patient handling equipment is expected to be used with at least one other associate when available. Unique patient lifting/movement situations will be assessed on a case~by~case basis.Purpose:To provide ef
Administrative Support at Advocate Aurora
Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
