Manager of ACH Pediatric Therapies

• Development, Coordination and Monitoring of department operations
  •     1)Create short and long term strategic goals for the ACH-Oak Lawn pediatric rehabilitation program. Assess needs of service line and implement action plans to achieve goals.
  •     2)Responsible for purchasing all educational materials, supplies, and equipment for staff use with patients and families.
  •     3)Ensure that the standards of practice for assigned areas are adhered to throughout the department. Collect and analyze performance improvement indicators, outcomes and implement appropriate action plans.
  •     4)Participate in patient care planning conferences and staffings. Provide nursing and other ancillary staff with suggested plan of care to meet the needs of the patients.
  •     5)Collaborate with physicians to optimize the quality of the patient experience. Participate in multidisciplinary teams. Ensure participation of associates within the department.
• Leads and Develops Department Personnel
  •     3)Work with Program Coordinators to facilitate the daily scheduling of patients; assure that all patients receive the intensity of services requested by the physician and therapist. Coordinate daily patient staff scheduling ratios in conjunction with other therapy Coordinators; arrange for registry/agency coverage as indicated.
  •     4)Manage various personnel functions including, but not limited to, hiring, firing, performance appraisals, and disciplinary actions. Review and approve staff schedules and PTO according to hospital policy and procedure.
  •     5)Monitor staff’s productivity to ensure billable hours are achieved. Ensure staff’s accuracy and timeliness with billing and documentation in Care Connection.
  •     6)Ensure job descriptions are current. Ensure that all staff have documented current licensure and competencies.
  •     7)Conduct and facilitate department staff meetings on a regular basis. Ensure appropriate communication of pertinent information is given to associates. Ensure department staff align activities with goals and objectives of Advocate Health Care and Advocate Children’s Hospital.
  •     8)Create an environment that is conducive to staff growth and development. Encourage attendance and participation in educational opportunities. Ensure competencies of staff are relevant and current. Facilitate and ensure educational opportunities are available to all staff in the department. Provide education to nursing, ancillary and medical staff regarding pediatric rehabilitation programs and establishes ongoing relationships with other department leaders to maintain open communication and to provide quality patient care. Maintain membership in professional and community organizations. Ensure associates maintain involvement in these organizations as well. Participate in activities to enhance professional growth with involvement in continuing education and participation in conferences, as a learner and presenter.Monitor adherence to the Behaviors of Excellence of staff and manages appropriately.
  •     9)Coordinate and supervise appropriate orientation for staff.
  •     1)Maintain overall responsibility for the pediatric therapy department. Responsible for interviewing, hiring, and disciplinary action of department personnel, including business associates, occupational therapists, physical therapists, speech therapists and audiologists.
  •     2)Work with Program Coordinators as to schedule, supervise and coordinate work of staff.
• Responsible for Monitoring and Evaluation of the Department
  •     1)Participate in/lead department committees. Recognize and encourage staff involvement in departmental committees.
  •     2)Monitor appropriate safety and infection control measures pertaining to patient care, equipment and the general working environment. Promptly act on any reports of safety issues with the section or organization. Ensure staff is aware and compliant with all epidemiological policies/procedures.
  •     3)Promote patient safety by reporting of issues through established channels and participating as requested in safety initiatives.
  •     4)Lead patient satisfaction initiatives. Serve as a role model for meeting the needs and expectations of patients and families.
  •     5)Maintain current knowledge of Medicaid and commercial payment methodologies, regulatory and medical necessity requirements. Work with billing associates to rectify outpatient therapy charges for maximum reimbursement.
  •     6)Identify appropriate therapists as clinical preceptors. Identify appropriate students to complete clinical rotation in conjunction with Clinical Education Coordinator.
  •     7)Provide and/or arrange for instructional programs regarding Rehabilitation topics for multiple clinical departments and the community.
  •     8)Enforce all policies and procedures of Advocate Health Care/Advocate Children’s Hospital.
• Development and maintenance of relationships with other departments, systemwide contacts, external contacts, in order to meet department goals and objectives.
  •     3)Lead Advocate system efforts to support pediatric therapy program development within ACH and at the system level to provide safe and high quality care for pediatric patients across all Advocate sites.
  •     4)Collaborate with nursing and ancillary leaders to optimize the patient experience
  •     5)Maintain a relationship with professional rehabilitation organizations and associations for the purpose of keeping abreast of external trends that affect this area of practice.
  •     1)Consult with other Children’s Hospitals regarding pediatric rehabilitation services. Maintain up to date information on research literature and demonstrate evidenced based practices.
  •     2)Participate in department, hospital, and system wide committees. Attend department and housewide committees as assigned.
• Determine fiscal requirements for program and prepare budgetary recommendations: monitor, verify, reconcile expenditures of budgeted funds.
  •     1)Create and manage department budget and provide monthly variance analyses.
  •     2)Recommend and oversee measures to control expenses and/or enhance revenues.
  •     3)Conduct and assist with the development of program proposals and feasibility studies.
  •     4)Monitor department productivity levels and resource efficiencies to meet patient needs.
  •     5)Work with Advocate Charitable Foundation to support events and fund-raising.

Licensure:

• Speech Language Pathologist OR Occupational Therapist OR Physical Therapist

Education/Experience Required:

• Master’s degree in related administrative, or clinical field. Licensed physical, occupational, or speech therapist. 3-5 years leadership experience. 3-5 years experience in pediatric rehabilitation services.

Knowledge, Skills & Abilities Required:

• Excellent communication and critical thinking skills. Strong interpersonal and problem solving skills . Basic computer skills.
• Licensed in State of Illinois in physical therapy, speech therapy, or occupational therapy.

Physicial Requirements and Working Conditions:

• May be exposed to hazardous materials and life-threatening diseases. Direct contact with body fluids. Pushing, pulling, lifting, transferring patients. Ability to perform heavy lifting (lifting 50 to 100 pounds occasionally and/or 25 to 50 pounds frequently and/or 10 to 20 pounds constantly). Ability to assist, escort, transfer, and respond to patient needs for extended periods of time. Able to assist patients in ambulation over a variety of surfaces. Ability to use a variety of therapeutic modalities. Ability to observe deviations in posture and movement patterns.
• This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.