Receptionist

Major Responsibilities:

• Greets visitors, determines nature of visits and directs visitors to appropriate persons.
• Processes all incoming calls in a pleasant and proficient manner.
• Operates overhead and pocket pager paging systems, emergency hotlines and alarm devices.
• Provides directions and information to patients, visitors and hospital personnel.
• Processes incoming and outgoing mail.
• Performs clerical duties such as word processing assignments, copying, filing and creating announcements.
• Monitors office supply inventory and requests needed inventory from purchasing. Receives inventory and ensures the proper stocking, placement and security of received items.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• High School Graduate.

Experience Required:

• No experience required.

Knowledge, Skills & Abilities Required:

• Demonstrated ability to operate basic office equipment and the ability to organize multiple tasks.
• Ability to effectively communicate using the internet (i.e. Lotus Notes or a similar program).
• Demonstrates a strong attention to detail and accuracy.
• Strong communication and interpersonal skills.

Physical Requirements and Working Conditions:

• Must be able to obtain transportation to attend to the daily schedule and other agency business in a timely manner.
• Must be capable of the manual dexterity required to use and operate a computer, telephone, copy machine, writing implements and other varied office equipment.
• Must have the physical stamina to move about in confined spaces and to attend to the essential functions of the position over a period of three or more hours without complete rest.
• Will be required to sit a greater portion of each workday and stand, walk, squat, and bend at various times throughout the day.
• May be responsible to move, lift or support up to 50 pounds.
• Must be able to concentrate on minute detail with occasional interruptions and remember multiple tasks and functions over a period that extends from minutes to hours and frequently weeks at a time.
• Must be able to speak clearly and hear to communicate with people in person or over the telephone.
• Must have accurate vision to read department paperwork and computer screens.
• Subject to temperature fluctuations during occasional agency travel.
• Exposure to hazardous chemicals is rare.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.