Business Intelligence Analyst

Major Responsibilities:

• Create and maintain reports on key Safety, Quality, Patient Experience, Diversity and Inclusion, and other key system-wide strategic, regulatory, and performance improvement metrics.
• Accurately create and update report-related documents with current definitions, baselines, benchmarks, targets, current performance, and references.
• Demonstrate ability to quickly learn and adopt new software tools and query data systems (data warehouse or other database and reporting systems), and demonstrate understanding of one or more query languages (e.g., SQL, R, Python, SAS).
• Under the guidance of senior team members, produce the monthly Safety, Quality, Patient Experience, and Diversity and Inclusion reports, scorecard, report card, monthly operating review reports, and accompanying support materials.
• Possess and maintain knowledge of core information systems and underlying data used in reporting.
• Produce accurate recurring and ad hoc reports within established deadlines. Make improvements to reports or reporting systems that increase production efficiency or clarity of visual displays.
• Provide customer support to promote the use of currently available tools, resources, and reports. Appropriately apply basic statistical methods (e.g., measures of central tendency, confidence intervals, percentiles) to explore and summarize data.
• Create clear, accurate reports by establishing and executing validation processes and production checklists. Assume responsibility for maintaining current knowledge of government regulations, policies, and trends that affect the health care industry, and independently conduct online research to access documents, pertinent regulations, or to access publicly available datasets. Triage customer questions by answering, processing, referring, or escalating to the appropriate individuals when needed.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree (or equivalent knowledge) in Business, or
• Bachelor's Degree (or equivalent knowledge) in Economics, or
• Bachelor's Degree (or equivalent knowledge) in Health Information Management or related field.

Experience Required:

• Typically requires 3 years of experience in database and querying.

Knowledge, Skills & Abilities Required:

• Experience with MS-Office software (Word, Excel, PowerPoint, Outlook).
• Communicates effectively.
• Desire to learn with strong intellectual curiosity.
• Demonstrated ability to work collaboratively with others as part of a team.
• Demonstrates critical thinking, ability to problem solve, and is results oriented.
• Knowledge of basic statistics.
• Customer service orientation.
• Ability to work independently with some supervision.

#Remote

#LIRemote

Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation).

Physical Requirements and Working Conditions:

• Must be able to sit for extended periods of time.
• Must be able to occasionally lift up to 10 lbs.
• Must be able to use hands with fine manipulation when using keyboard.
• Must hold a valid driver's license and be willing to travel between Metro Region Hospitals as needed.
• Exposed to a normal office environment.
• Operates all equipment necessary to perform the duties of the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.