Manager, Cancer & Outpatient Services (Infusion and Cancer Supportive Services)

Major Responsibilities:

• Planning, management, implementation and evaluation to ensure quality, efficiency and cost effectiveness.
• Participates in short and long range strategic, financial and capital planning. Analyzes and plans for the needs of each area.
• Establishes staffing requirements. Plans for the appropriate utilization of human resources.
• Assesses acuity, caseload and complexity of patients to determine staffing levels.
• Monitors quality of care and patient satisfaction, oversees implementation of measures to improve both.
• Assumes 24 hour responsibility for assigned areas of operations.
• Develops and implements policies and procedures to assure efficient operations consistent with hospital and system philosophy, policies and procedures.
• Coordinates completion of marketing plans for the cardiovascular service line with the Director.
• Conducts special projects and studies related to area activities, goals and objectives.
• Supports and facilitates care management in conjunction with hospital protocols.
• Ensures compliance with all regulatory agency standards, (i.e., federal, state and local governing bodies Accrediting Organization) all hospital policies and procedures.
• Preparation and administration of budgets to ensure adequate personnel, facilities and supplies.
• Completes forecasting for annual and long term budgets.
• Coordinates completion of financial/program feasibility studies.
• Plans and administers annual budgets and monitors budgetary expenditures, reports and justifies variances on an ongoing basis.
• Assures efficient utilization of staff, supplies and equipment.
• Identifies inventory levels and cost of supplies maintained in area.
• Develops new and expanding program proposals with cost/budget implications.
• Responsible for the selection, development, motivation and evaluation of staff.
• Facilitates staff meetings relating to department(s), hospital and system activities.
• Recruits selects, mentors and motivates direct reports to achieve area and personal goals and objectives.
• Evaluates and conducts performance reviews for staff on a timely basis.
• Coordinates recruitment activities, facilitates and promotes retention strategies.
• Assesses educational needs of the staff and facilitates educational opportunities.
• Assists individuals with identifying professional goals and provides opportunities to achieve those goals.
• Ensures an adequate orientation program.
• Implements and coordinates disciplinary procedures.
• Monitors and facilitates the resolution of performance and/or other employee relations issues.
• Maintenance of effective working relationships with internal and external customers.
• Collaborates with physicians, management and other healthcare professionals to assure delivery of quality care, patient and physician satisfaction and continual use of area services.
• Actively participates in hospital committees and projects (CQI, marketing, etc.)
• Networks with peers to assure that administrative and clinical standards integrate with department and hospital services.
• Networks with professionals at other healthcare facilities for clinical standards.
• Coordinates activities with various other hospitals departments to ensure patient satisfaction as well as cost effectiveness.
• Responsible for personal and professional growth:
• Stays abreast of current standards of care via literature, educational events, internal/external resources and networking.
• Maintains memberships in community and professional organizations.
• Participates in activities to enhance professional growth by involvement in professional organizations and continuing education.

Licensure:
Nurse, Registered (RN) AND

Education/Experience Required:
•Bachelors Degree required in health care related field focused in Outpatient Service line

•3-5 years of previous management experience

• 5 years previous clinical experience in Outpatient Service line. This position will need to recognize the needs and behaviors of a variety of age groups of patients treated, i.e., understand normal patterns of adult behavior and look for signs of normal aging; prior experience with various age groups is preferred.

• Oncology Experience Preferred

Knowledge, Skills & Abilities Required:
•Communication and presentation skills

•Organization, planning and delegation skills.

•Team building skills

•Proven leadership skills

•Results oriented with concern for appropriate process.

•Global perspective.

•Proficiency in the operation & understanding of technical equipment.

•Basic computer knowledge
•Current RN license in State of Illinois

Physical Requirements and Working Conditions:
•Ability to travel locally and long distances.

•Ability to work under stressful conditions and in difficult situations.

•Ability to assume 24 hour accountability for areas of responsibility. z

•May be exposed to hazardous materials and life threatening diseases.

•Ability to do light lifting.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.