Sr. Teammate Relations Consultant
Job ID:
R152823
Shift:
1st
Full/Part Time:
Full_time
Pay Range:
$40.30 – $60.45
Location:
AAO Milwaukee – 750 W Virginia St
Milwaukee, WI 53204
Benefits Eligible:
Yes
Hours Per Week:
40
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Schedule Details/Additional Information:
Remote Role
Provides consultation for complex team member relations issues in an effort to mitigate organizational risk through engaged interactions with leaders and staff to resolve human resources issues. Provides consultation to leaders and team members focusing on performance management, conflict resolution, policy interpretation and application, and effective responses to employment charges. Serves as liaison to site-based HR leaders ensuring proper communication, collaboration and information sharing. Responsibilities also include seeking process improvement opportunities and coaching Team Member Relations Consultants.
Provides consultation to leaders and staff on more complex team member relations issues involving physicians, allegations of harassment, discrimination, unfair treatment, etc. Identifies process improvement opportunities. Serves as resource, mentor, and coach to Team Member Relations Consultants. Provides input to Dir Team Member Relations on staff effectiveness and developmental opportunities. Helps ensure caseloads are appropriately balanced.
Serves as a liaison between site based HR leadership and team member relations, ensuring proper communication, collaboration and information sharing and skillfully advises leaders and team members on performance management issues including coaching, performance review, and corrective action. Collaborates with legal department to respond to employment charges from government agencies (e.g. EEOC), state agencies (e.g. Illinois or Wisconsin Department of Human Rights), as well as attorney liens.
Serves as system resource for initiation of conflict resolution process and is responsible for corrective action, counseling, and follow up to completion. Serves as the primary resource for leaders regarding administration of human resources policies and programs as well as policy interpretation and application. Consults with leaders on unemployment insurance matters in conjunction with HR Service Center and may attend unemployment hearings.
Scheduled Hours
Licenses & Certifications
None Required.
Degrees
Bachelor’s Degree in Human Resources, or
Bachelor’s Degree in Psychology, or
Bachelor’s Degree in Education or related field.
Required Functional Experience
Typically requires 5 years of experience in employee relations.
Knowledge, Skills & Abilities
Strong critical thinking skills.Strong consultation and relationship management skills.Solid negotiation and persuasion abilities.Solid HR technical experience and expertise.Strong interpersonal skills.Self-Awareness, ability to manage self and others; ability to successfully lead a team.
Human Resources at Advocate Aurora
Aurora Health Care is the largest health system in Wisconsin and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. The state’s largest private employer, the system serves patients across 17 hospitals, more than 70 pharmacies and more than 150 sites of care. Aurora Health Care, in addition to Advocate Health Care in Illinois and Atrium Health in the Carolinas, Georgia and Alabama, is now part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
