Facilities Technical Resource Assistant
Job ID:
R167074
Shift:
1st
Full/Part Time:
Full_time
Pay Range:
$23.65 – $35.50
Location:
Advocate Lutheran General Hospital – 1775 Dempster St
Park Ridge, IL 60068
Benefits Eligible:
Yes
Hours Per Week:
40
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Schedule Details/Additional Information:
M – F 7:00 – 3:30
To perform diversified technical and administrative tasks using independent judgment and action. Build and update work order system database using the chosen CMMS software. To support facility management team in all aspects of administrative support. Support the safety manager with PE and safety inspections. Accountabilities for specific systems and equipment may vary according to staffing and site assignment.
MAJOR RESPONSIBILITIES
- Utilizing the computerized maintenance management system, building automation system, various reports, and vendor data; compile, analyze and summarize data to support changes to the physical environment.
- Provide support to safety officer during safety rounding, construction assessments and physical environment meetings.
- Utilizing the CMMS, ATG and Building Automation System data; develop specialized management reports that support departmental KRAs.
- Coordinate with internal and external customers to accomplish activities such as printing and/or graphic services, software, systems maintenance, and repairs along with ordering departmental supplies. Coordinate events/meetings, secure space, prepare memos and/or notifies participants, arranges for equipment, room set-up, food requirements, etc. Initiate follow-up for calls, correspondence, etc. received by the supervisor.
- Maintains associate training records, responsible for collecting, organizing, and updating regulatory documentation for the facilities department. Maintains active list of vendor provided services and contact information for normal, after-hour and emergency contact.
- Responds to patient complaints, resolves problems, or directs associate/patient to appropriate Advocate resource.
- Assist Safety Officer with safety inspections and physical environment issues. Attend PE Committee meetings and provide administrative support producing meeting minutes in a timely manner. Assist safety manager with the development of reports and regulatory paperwork.
- Participation in various modes of job training and/or supplemental classes to enhance existing abilities and acquire new skills.
- Assists supervisor with presentations and classes for new employee and outside contractors as needed. Provides training to staff, concerning computer operations and development of presentations. Assists supervisor with data analysis and provides recommendations, concerning unusual trends and training needs. Assists facility and department with accomplishment of CQI and OI goals.
License/Registration/Certification: None
Education: Advanced Training Beyond HS; High School education and completion of formal computer training programs in word processing, spreadsheet, and data base management.
Experience: 5 years of Administrative Support including experience in computer operations.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
- Basic skills to provide technical/supervisory support.
- Experienced at performing computer operations using spreadsheet, database, and word processing.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Ability to lift the lightweight requirements according to DOL definitions.
- Ability to work under stressful conditions and in difficult situations.
- May be exposed to hazardous materials and toxic substances.
- Ability to work flexible hours.
- Ability to use telephone and radio.
- Ability to type.
- This requirement supersedes any previous lifting requirement effective 12/17/2014.
- Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case-by-case basis. May be required to lift greater than 35 pounds from floor to waist.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Facilities at Advocate Aurora
Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
