Release Specialist

Job ID:
R171337

Shift:
1st

Full/Part Time:

Pay Range:
$18.50 – $27.75

Location:

Charlotte, NC – 5025 Airport Center Pkwy
Charlotte, NC 28208

Benefits Eligible:
Yes

Hours Per Week:
40

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate’s job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Essential Functions

  • Compares signatures of the requestor with signature on file.
  • Maintains release log of all PHI requests using appropriate systems.
  • Processes requests ensuring timeliness, accuracy and completeness of information.
  • Ensures the accuracy and uniformity of the requestor database.
  • Serves as a resource for other hospital departments and facilities to respond to questions regarding release of patient information.
  • Locates patient information in computer systems, microfilm, or paper record.
  • Provides complete and accurate medical records for review by attorneys, outside agencies and /or third party payors.
  • Responds to valid written subpoenas to produce documents.
  • Creates invoices for billable requests.

Physical Requirements
Major part of day is spent sitting at desk answering the telephone and assisting walk-in customers. Some standing to print, copy and fax records. Bending, stooping, stretching and walking when pulling charts.

Education, Experience and Certifications

High School Diploma or GED required. Medical records and medical terminology experience preferred.

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    Advocate Health Care in Illinois and Aurora Health Care in Wisconsin are the largest health systems in their respective states. As national leaders in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Health Care and Aurora Health Care serve patients across 28 hospital locations, including two children’s campuses, and nearly 450 sites of care. Both are now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States, in addition to Atrium Health in the Carolinas, Georgia and Alabama. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.