Major Responsibilities:

• Independently analyze, develop, and enhance analytical and operational BI solutions to meet business needs.  
• Assist in metric design and documentation efforts in collaboration with operations teams, ensuring alignment with strategic objectives and effective use of data.  
• Translate business requirements into well-designed and validated BI solutions that support organizational goals.  
• Provide thorough and accurate documentation for all work, adhering to current industry standards.  
• Offer production support for BI solutions, including problem analysis, design, implementation, and testing.  
• Manage multiple medium-scale projects and requests using project management tools and methodologies.  
• Train and educate end users on reporting tools, and support upgrades/changes through all phases with oversight.  
• Actively participate in the reporting team on-call pool within the IT ticketing system and go live/implementations.  
• Demonstrate new/advanced professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics industry trends.  
• Mentor junior team members and provide expertise in the analysis and development of BI solutions.  

Licensure, Registration, and/or Certification Required:

• Epic certification(s) in relevant application (status of Certified or Accredited)  
• Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role, and certifications must be obtained within 5 months of starting first Epic class.  
• Additional/alternative certification as appropriate based on BI solution & EHR platform.  

Education Required:

• Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing  

Experience Required:

• Typically requires 2-4 years of experience in Epic applications and Business Intelligence tools.  

#Remote

#LIRemote

Preferred remote locations in IL, WI, NC, GA

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation).

No relocation, No Sponsorship or transfer of visa for this position.

Knowledge, Skills & Abilities Required:

• Show excellent analytical and logical thinking, creativity, self-reliance, communication skills, and the ability to work with various components of a system.  
• Work independently or as part of a team and manage multiple priorities while completing tasks efficiently.  
• Be a team player with a positive attitude, a strong commitment to customer service, and a willingness to learn healthcare systems and business processes.  
• Have experience in database design, complex queries, business intelligence and ETL tools, and change control methodology.  
• Understand data visualization concepts and EHR workflows and reporting.  
• Be proficient with Microsoft products.  
• Work with minimal supervision and be a self-starter.  
• Be able to create and maintain dashboards/reports that summarize data for different audiences.  
• Perform independent analysis on key clinical, financial, and operational metrics.  
• Manage multiple small to medium-sized projects and tasks effectively.  
• Create clear documentation to support education and presentation efforts.   

Physical Requirements and Working Conditions:

• Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.  
• Operates all equipment necessary to perform the job.  
• Exposed to normal office environment.  
• Remote work environment  

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.