Nurse Navigator- Breast Health

Major Responsibilities:

Participates in the direct care of patients.

• Assess, plan, implement and evaluate care of women and men with breast related health concerns. Teaches patients about the importance of screenings such as mammograms, colonoscopy, etc.
• Assess patient’s emotional needs and/or distress using the standard distress thermometer on a regular basis. Provides emotional support.
• Assists patients and staff in the appointment process to expedite timely appointments.
• Provides patients with appropriate education related to prevention, diagnosis, tests, surgery, chemotherapy and radiation therapy, etc, which includes a Survivorship Care Plan (SCP).
• Work with physical therapy and rehab to develop lymphedema screening assessment program which includes tracking process and monitoring compliance with treatment.
• Partners with survivorship coordinator to transition breast cancer survivors to a practice dedicated to supporting these patients and their appropriate follow up (imaging, medications, support, resources, etc).
• Coordinates testing and expedites results reporting.
• Provides patient's family with resources for fiscal management.
• Assures continuity of care by interfacing with day surgery, in-patient units and out-patient facilities.
• Works with patients for post mastectomy garments.

Participates in indirect care related to patients.

• Follow-up with physicians on all abnormal testing in a timely fashion. Follows up with patients in a timely and professional manner.
• Develops educational tools for patients. Documents all education, assessments and care given according to hospital standards.
• Identifies, collects, monitors and evaluates quality issues related to clinical practice in conjunction with interdisciplinary team to improve patient outcomes and resource allocation.
• Establishes method for tracking patients progress through the entire episode or continuum of care.
• Acts as a resource in promoting cancer awareness, education and screening tools.
• Acts as a resource for patients and other employees.
• Uses effective listening and questioning techniques in a professional and empathetic manner, demonstrating sensitivity to patients and families.
• Works with local and regional support groups in relation to primary referral diagnosis.
• Active participant in case review, tumor board, and Breast Program Leadership Committee.
• Coordinates multidisciplinary approach for the patient.

Participates in Community Education

• Identifies, develops, and participates in outpatient and community programs related to cancer screening, diagnosis, and cancer related health issues.
• Develops education programs for cancer screening programs and awareness.
• Participates in Cancer Committee activities.
• Works with all departments to provide seamless care for patients recently diagnosed with breast cancer.
• Teaches other departments and employees about breast cancer education, screening tools and treatment options.
• Develops educational programs for the public and preferred community partners.

Professional activities.

• Responsible for continued self-growth and education in areas related to changes in cancer detection, education, and treatment options.
• Presents a professional image and courteous manner representing Advocate Aurora Healthcare to the public.
• Participates in department and clinic activities to promote service excellence.
• Promotes team behaviors and acts as a role model for others.
• In partnership with department leadership and breast program leader, champion the NAPBC accreditation process, clinically and administratively.
• Maintains accurate, legible, and confidential records
• Responsible for fundraiser activities/opportunities
• Other duties as identified

Licensure:

• Nurse, Registered (RN)

Education/Experience Required:

• Bachelors Degree Nursing or related field.
• 3-5 years focused experience in clinical areas.
• CBCN Certification within two years of hire.
• Utilization of critical thinking and timely decision making Documented training in patient navigation.

Knowledge, Skills & Abilities Required:

• Effective interpersonal communication skills Global perspective of changing healthcare environment.
• Ability to prioritize work.
• Ability to access, plan, intervene, and evaluate the physical, emotional and educational needs of patients.
• Knowledge of computer operations and applications. Spanish speaking preferred.
• Current RN license in the state of Illinois. CPR certification.

Physical Requirements and Working Conditions:

• Flexible hours according to customer needs.
• Ability to demonstrate a commitment to patient-focused care
• Ability to prioritize independently and respond to multiple simultaneous requests.
• Ability to work under stressful conditions and in difficult situations.
• Ability to work with patients in a fast-paced environment with established time constraints.
• May be exposed to hazardous materials and life-threatening diseases.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.