Communications Center Rep
Job ID:
R128508
Shift:
3rd
Full/Part Time:
Part_time
Location:
Advocate Good Samaritan Hospital – 3815 Highland Ave
Downers Grove, IL 60515
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
Typically M-W-F, 10:30pm-7am with rotating weekends.
- Communications Operator Activities
- Dispatcher & Customer Service Activities
- Departmental Activities
Education/Experience Required:
- High School Diploma or Equivalent At least 1-2 years PBX and/or switchboard experience At least 1-2 years Customer Service experience Dispatcher experience preferred Experience in public address announcing and various paging functions preferred Knowledge of medical terminology preferred Hospital Experience Preferred
Knowledge, Skills & Abilities Required:
- PC and Keyboard Experience with the ability to accurately type 25 wpm, preferred Ability to speak English Fluently Strong Communications skills Strong Customer Service Skills Strong ability to work within a team setting
- N/A
Physicial Requirements and Working Conditions:
- Pleasant voice, tactful delivery Ability to sit for extended periods. Ability to communicate via phone, handheld radio and pager. Ability to read board, screens and overhead monitors and document events/situations. Must be willing to work weekends, holidays and different shifts in order to accommodate staffing needs. Must be able to maintain composure, work under very stressful, emergency situations and handle difficult people.
Administrative Support at Advocate Aurora
Advocate Health Care is the largest health system in Illinois and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. One of the state’s largest private employers, the system serves patients across 11 hospital locations, including two children’s campuses, and more than 250 sites of care. Advocate Health Care, in addition to Aurora Health Care in Wisconsin and Atrium Health in the Carolinas, Georgia and Alabama, is now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
