Nursing Professional Development Training Coordinator

• Assists with administration and coordination of programs managed through the Nursing Education and Professional Development Department including scheduling, providing audio-visual equipment, supplies, handouts and manuals. Prepares and communicates classes/calendars, creates program announcements, monitors enrollments, and tracks/credits attendance, program impact, participant satisfaction, and participation.
• May assist with delivery of classroom training as needed. Functions as technical lead for training technology such as webinar/webex and survey software.
• Collaborates with trainers to maintain educational plans and training documents. Coordinates trainers and training resources and creates timelines to ensure appropriate delivery of content and materials.
• Coordinates and administers the Learning Management System functions for the department, including building and amending courses and curricula in the system and ensuring team members receive appropriate credit for coursework completed. May create and maintain e-Learning software content and outlines.
• Assists with the administration and coordination of class evaluations and feedback. Creates evaluation summary reports and provides to appropriate stakeholders.
• Fields questions and concerns from team members and resolves/prioritizes needs requiring in-depth knowledge of department activity.
• Participates in various workgroups in order to improve training and support delivery across the organization.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Associate’s Degree (or equivalent knowledge) in Education or related field.

Experience Required:

• Typically requires 5 years of experience in an administrative role that includes experience creating complex documents, presentations, graphics, and reports, working with a variety of databases, analyzing and resolving/troubleshooting problems, and educating others on programs, process, and procedures.

Knowledge, Skills & Abilities Required:

• Expertise in learning management software systems.
• Ability to coordinate administrative aspects of projects, events, and large scale meetings.
• Proficiency in the use of Microsoft Office or similar products with the ability to create reports, graphs/charts, presentations, and spreadsheets linking data, creating formulas and using macros.
• Knowledge of survey development and implementation.
• Effective written and verbal communication skills with the ability to communicate with all levels within the organization and interact with a diverse client population.
• Excellent organizational, and customer service skills with a strong attention to detail.
• Demonstrated ability to meet deadlines and set priorities within those overall deadlines.

Physical Requirements and Working Conditions:

• Position may require travel which may result in exposure to road and weather hazards.
• Exposed to normal office environment.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.