Patient Service Representative (PSR) – Med Center

Job ID:
R151092

Shift:
1st

Full/Part Time:
Full_time

Pay Range:
$19.45 – $29.20

Location:

Aurora Medical Center Kenosha – 10400 75th St
Kenosha, WI 53142

Benefits Eligible:
Yes

Hours Per Week:
36

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate’s job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Schedule Details/Additional Information:
Full-time 1st shift ER PSR. 72 hours per pay period. Includes holiday rotation (2 holidays per year) and weekend rotation (every other weekend). Must be comfortable with ER environmentWeek 1:Sun: OffMon: 630a-430pTues: OffWed: 630a-430pThurs: 630a-430pFri: OffSat: 630a-1030aWeek 2: Sun: 630a-1030aMon: 630a-430pTues: OffWed: 630a-430pThurs: 630a-430pFri: 630a-1030aSat: Off

Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones, collect patient responsibility and schedule follow-up patient appointments during the visit closure process. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service.

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Aurora Health Care is the largest health system in Wisconsin and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. The state’s largest private employer, the system serves patients across 17 hospitals, more than 70 pharmacies and more than 150 sites of care. Aurora Health Care, in addition to Advocate Health Care in Illinois and Atrium Health in the Carolinas, Georgia and Alabama, is now part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.