Manager IT Endpoint Technician Service
Job ID:
R195655
Shift:
1st
Full/Part Time:
Full_time
Pay Range:
$62.15 – $93.25
Location:
Milwaukee, WI – 3031 W Montana St
Milwaukee, WI 53215
Benefits Eligible:
Yes
Hours Per Week:
40
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Schedule Details/Additional Information:
Regular business hours, 40 hours a week minimum. Some travel to office.
Major Responsibilities
Responsible for the compliance, communication, implementation and the deployment of Advocate Health’s system-wide endpoint, both client and mobile, management standards and technologies.
Provides analytical, technical, and problem resolution services, in conjunction with the standard management solutions provide to the enterprise
Provides business services to assigned facilities and core service lines, to provide optimal business value, and lead complex system selections, and product evaluations
Responsible for providing technical and functional knowledge of Advocate Health’s standard, client and mobile, management solutions as well as standard hardware and software products.
Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.
Minimum Job Requirements
Education
Bachelor's Degree in Information Technology or related field
Certification / License
Work Experience
3 years in progressive information technology. Includes 1 year of supervisory experience in managing staff and budgets in an Information Technology environment
Knowledge / Skills / Abilities
Demonstrated project management skills
Knowledgeable of performance management and improvement techniques.
Excellent verbal and written communication skills and the demonstrated ability to communicate well with all levels of the organization. Good presentation skills
Proven experience working in a team oriented, collaborative environment. Excellent team player
Excellent organizational, analytical, interpersonal skill; technical and problem-solving abilities
Self-motivated, able to work independently to complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify high quality solutions
Strong decision-making abilities
Physical Requirements and Working Conditions
This position requires travel, therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.
Preferred Job Requirements
Education
Certification / License
Experience
Knowledge / Skills / Abilities
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.














Information Technology at Advocate Aurora
Aurora Health Care is the largest health system in Wisconsin and a national leader in clinical innovation, health outcomes, consumer experience and value-based care. The state’s largest private employer, the system serves patients across 17 hospitals, more than 70 pharmacies and more than 150 sites of care. Aurora Health Care, in addition to Advocate Health Care in Illinois and Atrium Health in the Carolinas, Georgia and Alabama, is now part of Advocate Health, the third-largest nonprofit, integrated health system in the United States. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.

