Family Services Coordinator – LifeShare Carolinas
Job ID:
R236954
Shift:
Various
Full/Part Time:
Full_time
Pay Range:
$22.90 – $34.35
Location:
Charlotte, NC – 3621 Randolph Rd
Charlotte, NC 28211
Benefits Eligible:
Yes
Hours Per Week:
40
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate’s job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Schedule Details/Additional Information:
Variable Shift, Rotating schedule
Family Services Coordinator – LifeShare Carolinas
Where You Will Work:
The LifeShare Carolinas Family Services Coordinator (FSC) is responsible for ensuring that potential donor families make an informed decision regarding organ, tissue and eye donation, providing emotional support for potential donor families, and assists with donor family services projects and hospital development activities. The FSC I works with LifeShare and hospital administration, physicians, nursing staff, and other key departments as necessary in to implement educational and quality improvement programs related to donation.
Essential Functions
- Supports potential donor families in making informed decisions regarding organ, eye and tissue donations.
- Obtains authorization for donation and completes all required paperwork.
- Completes charting in patients' EMRs in accordance with LifeShare policies and procedures.
- Maintains understanding of the grief process and comfortability in dealing with death.
- Provides active-reflective listening, grief support, and follow-up for donor families as appropriate.
- Work as an integral part of the LifeShare team
- Participates in quality assurance and performance improvement projects in Family Support department and LifeShare
- Assumes 24-hour on-call responsibility including weekends and holidays as determined by the department.
Physical Requirements
Available to travel distances greater than 100 miles and function effectively in unfamiliar hospital environments. Must be able to endure irregular sleep patterns.??? Work extended hours (25+), take call for 24hr intervals for consecutive days. Work in office, patient care area, and operating room. Ability to lift 50 pounds. Good visual acuity and accurate manual dexterity. Use of personal car for business is required. While performing the duties of this job, the employee is required to sit, stand, bend and walk, lift 30 lbs, be contacted by phone, work outside of normal business hours. Use of personal car for business is required.
Education, Experience and Certifications
Bachelor's Degree or three years' experience in organ procurement required. Experience in social work, grief support, chaplaincy, hospice care preferred. Experience providing services to the public dealing with trauma or death and dying situations is preferred. Valid Driver's license required.
Social Services at Advocate Aurora
Advocate Health Care in Illinois and Aurora Health Care in Wisconsin are the largest health systems in their respective states. As national leaders in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Health Care and Aurora Health Care serve patients across 28 hospital locations, including two children’s campuses, and nearly 450 sites of care. Both are now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States, in addition to Atrium Health in the Carolinas, Georgia and Alabama. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.